Privacy Policy for Synergy Realty Group
1. Introduction
Synergy Realty Group (“we”, “our”, “us”) is committed to protecting the privacy of our clients, tenants, landlords, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Personal Information We Collect
We may collect the following types of personal information:
Full name
Contact details (email address, phone number, and mailing address)
Property ownership or rental information
Financial and identification details required for tenancy or management agreements
Employment and reference information (for tenant applications)
Other information relevant to property management, leasing, and client services
3. How We Collect Personal Information
We collect personal information through various methods, including:
When you contact us via our website, email, or phone
Through rental applications, tenancy agreements, or property management forms
During property inspections, consultations, or service requests
When you engage with our marketing campaigns or social media pages
4. Use of Personal Information
We use personal information for purposes directly related to our property management and real estate services, including:
Processing rental applications and managing tenancies
Communicating with landlords, tenants, and service providers
Conducting property appraisals and management activities
Providing updates, reports, and invoices related to your property
Internal record-keeping, compliance, and administrative purposes
Sending service updates or promotional communications (only if you have opted in)
5. Disclosure of Personal Information
We respect your privacy and will not sell or lease your information. Personal information may be shared with trusted third parties only when necessary to deliver our services, such as:
Tradespeople and contractors performing property maintenance
Financial institutions, insurance providers, or bond authorities
Legal or regulatory bodies, where required by law
Technology or marketing partners who assist in managing our business operations
All third parties are required to maintain the confidentiality and security of your personal information.
6. Security of Personal Information
We take appropriate physical, electronic, and managerial measures to protect your personal information from unauthorised access, disclosure, or misuse. This includes secure data storage systems, password protection, and limited access for authorised personnel only.
7. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or outdated. To make a request, please contact us using the details below. We will respond promptly in accordance with the Privacy Act.
8. Cookies and Website Analytics
Our website may use cookies and analytical tools to improve functionality and user experience. Cookies help us analyse web traffic and understand how visitors interact with our site. You can modify your browser settings to decline cookies, though this may affect some website features.
9. Changes to This Privacy Policy
Synergy Realty Group may update this Privacy Policy from time to time. Any revisions will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we manage your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:
Email: info@synergyrealtygroup.com.au
Phone: +61 4 0000 0000
By using our website or engaging our services, you consent to the terms of this Privacy Policy.
